Want to Improve Your Choose Well Score?

The Choose Well Team hears from providers that not all citations issued by the state tell a complete story of the incident nor do they reflect the true nature of the facility’s operations.  As a result, the Choose Well Program offers facilities a number of ways to balance their Choose Well Score to create a more complete public profile for families and professionals considering placement.

Facilities that join the Choose Well Program with citations, or those that experience a drop in their Choose Well score due to a recent state inspection, should absolutely be taking advantage of the Choose Well Program’s Bonus Point system and the Provider Comment Section.  Read more to learn how.

Quality Measure 6: Resident Rights

Quality Measure 6: Resident Rights Ensuring residents are treated with dignity and respect and are fully educated on their rights.

Sometimes honoring a resident's right to choose might feel at odds with the care and supervision facilities are responsible for providing. 

Research suggests facilities should focus on redirecting residents in positive ways to accomplish tasks and respect resident choice.  Read on for some suggestions on how to create a culture that empowers and dignifies residents.

Facility Dining - Tips for Optimal Nutrition

Quality Measure 4: Food & Nutrition

Ensuring residents are served meals that meet their physical and nutritional needs and that facilities follow food storage, safety and cleanliness guidelines and maintain an adequate food supply.

Facilities are required to provide three nutritionally, well-balanced meals and snacks daily, including low salt or other diets deemed medically necessary.  State inspection data shows a majority of San Diego facilities are meeting regulatory food and safety requirements, with less than 4% of citations issued to San Diego facilities for deficiencies in 87555, General Food Service Requirements since 2013.  But a large number of these food and nutrition related citations (70%) were issued to smaller facilities (1-6 beds).  That’s not to imply that delicious, high quality meals are not being served in these more homelike environments!  But since 82% of Choose Well Members are small facilities, we wanted to feature an article to help all facilities spice things up.

FREE CEUs for Choose Well Members

Membership has its perks!! 

The Choose Well Program is now offering FREE CEUs to member facilities. The upcoming workshop,"Rise Above the Risks - Medications, Falls & More", will offer 2 (Free) CEUs within the following core areas of knowledge - Medication Management & Physical Needs for Elderly Persons.  Read more to learn how to register.

Not a member yet?  Now's a great time to  join the Choose Well Program and demonstrate to San Diego families you want to help make their placement search easier. 

Quality Measure 3: All About Water Temperature

Quality Measure 3 :  All About Water Temperature

Ensuring a facility is clean, safe, sanitary and in good repair at all times and that all facility maintenance and safety guidelines are followed.

One of the most frequently cited Title 22 regulations is 87303, Maintenance & Operation. Between March 2013 and August 2018, 10% of the citations issued to San Diego’s licensed RCFEs by California’s Department of Social Services, Community Care Licensing Division (DDS/CCLD) were for deficiencies in 87303, with non-compliant water temperature among the top reasons for DSS/CCLD issuing the citation.

According to 87303(e)(2), an RCFE shall maintain the temperature of water used by residents within the range of 105 degrees (F) and 120 degrees (F).  This article shares information on facility water temperature as it relates to compliance and resident safety and comfort.

Staying in compliance

In a facility, hot water has many uses – showering, hand-washing, laundry, dish washing to name a few. 

Quality Measure 2: "SMART" Emergency Disaster Planning for RCFEs

Quality Measure 2: Ensuring a facility has written, readily available disaster, mass casualty and evacuation plans and that all staff is knowledgeable about the plan and prepared to execute it. 

Cal Fire has already responded to more than 1,200 fires since January and with last month’s seismic activity reported in Anaheim, every Californian would be wise to (re)evaluate their emergency disaster plans.  Facilities that can demonstrate modern, practical approaches to managing emergencies may earn the confidence of families more readily.

Choose Well Challenge: Keeping Residents Active and Engaged

Choose Well Quality Measure 1 – Activities & Socialization:  Ensuring that residents have access to planned activities that are appropriate to the interests and capabilities of the residents.

Moving into assisted living is often seen by seniors and their families as a remedy to the social isolation experienced when living alone.  For example, by moving into a facility, mom or dad will have greater access to peers, caregiving staff and activities. However, an incorrect assumption during this well-intentioned effort is that just because mom or dad is now living among more people in a more stimulating environment, they will not still experience loneliness

Attention Choose Well Members

Attention Choose Well Members.  Save the Date:  13 June 2018 at the North Inland Live Well Center in Escondido. That's the date of the first Choose Well Advisory Workgroup Meeting of 2018.   We hope you'll be able to attend, and look forward to seeing you there. 

If you didn't receive a direct email with the details of the meeting contact us. 

Choose Well San Diego is on Facebook!

Choose Well is on Facebook - Like Us nowChoose Well is in its 3rd year, and to celebrate, we've created a Choose Well San Diego Facebook page!   Choose Well San Diego's Facebook page will be where we post and promote news about the assisted living industry, offering information and value for both providers and families. And we'll be featuring a Choose Well volunteer provider frequently - so watch Facebook - it might be YOUR facility next.  Like Us and share Choose Well San Diego within your network.  And that's not the only change coming to Choose Well this year.  But you'll have to stay tuned to see the events and value-added content we have lined up for you.  

And if you know a provider who you think should be on Choose Well, send them to the Choose Well Project Team at (619) 795-2165 or at   Be part of this growing community of providers who are making a difference in San Diego County! 


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