The Choose Well Team hears from providers that not all citations issued by the state tell a complete story of the incident nor do they reflect the true nature of the facility’s operations. As a result, the Choose Well Program offers facilities a number of ways to balance their Choose Well Score to create a more complete public profile for families and professionals considering placement.
Facilities that join the Choose Well Program with citations, or those that experience a drop in their Choose Well score due to a recent state inspection, should absolutely be taking advantage of the Choose Well Program’s Bonus Point system and the Provider Comment Section....
Quality Measure 6: Resident Rights Ensuring residents are treated with dignity and respect and are fully educated on their rights.
Sometimes honoring a resident's right to choose might feel at odds with the care and supervision facilities are responsible for providing.
Research suggests facilities should focus on redirecting residents in positive ways to accomplish tasks and respect resident choice. Read on for some suggestions on how to create a culture that empowers and dignifies residents.
Ensuring residents are served meals that meet their physical and nutritional needs and that facilities follow food storage, safety and cleanliness guidelines and maintain an adequate food supply.
Facilities are required to provide three nutritionally, well-balanced meals and snacks daily, including low salt or other diets deemed medically necessary. State inspection data shows a majority of San Diego facilities are meeting regulatory food and safety requirements, with less than 4% of citations issued to San Diego facilities for deficiencies in ...