Quality Measure 6: Resident Rights

Quality Measure 6: Resident Rights Ensuring residents are treated with dignity and respect and are fully educated on their rights.

Sometimes honoring a resident's right to choose might feel at odds with the care and supervision facilities are responsible for providing. 

Research suggests facilities should focus on redirecting residents in positive ways to accomplish tasks and respect resident choice.  Read on for some suggestions on how to create a culture that empowers and dignifies residents.

Quality Measure 4: Tips for Optimal Nutrition

Quality Measure 4: Food & Nutrition

Ensuring residents are served meals that meet their physical and nutritional needs and that facilities follow food storage, safety and cleanliness guidelines and maintain an adequate food supply.

Facilities are required to provide three nutritionally, well-balanced meals and snacks daily, including low salt or other diets deemed medically necessary.  State inspection data shows a majority of San Diego facilities are meeting regulatory food and safety requirements, with less than 4% of citations issued to San Diego facilities for deficiencies in 87555, General Food Service Requirements since 2013.  But a large number of these food and nutrition related citations (70%) were issued to smaller facilities (1-6 beds).  That’s not to imply that delicious, high quality meals are not being served in these more homelike environments!  But since 82% of Choose Well Members are small facilities, we wanted to feature an article to help all facilities spice things up.

Quality Measure 3: All About Water Temperature

Quality Measure 3 :  All About Water Temperature

Ensuring a facility is clean, safe, sanitary and in good repair at all times and that all facility maintenance and safety guidelines are followed.

One of the most frequently cited Title 22 regulations is 87303, Maintenance & Operation. Between March 2013 and August 2018, 10% of the citations issued to San Diego’s licensed RCFEs by California’s Department of Social Services, Community Care Licensing Division (DDS/CCLD) were for deficiencies in 87303, with non-compliant water temperature among the top reasons for DSS/CCLD issuing the citation.

According to 87303(e)(2), an RCFE shall maintain the temperature of water used by residents within the range of 105 degrees (F) and 120 degrees (F).  This article shares information on facility water temperature as it relates to compliance and resident safety and comfort.

Staying in compliance

In a facility, hot water has many uses – showering, hand-washing, laundry, dish washing to name a few. 

Quality Measure 2: "SMART" Emergency Disaster Planning for RCFEs

Quality Measure 2: Ensuring a facility has written, readily available disaster, mass casualty and evacuation plans and that all staff is knowledgeable about the plan and prepared to execute it. 

Cal Fire has already responded to more than 1,200 fires since January and with last month’s seismic activity reported in Anaheim, every Californian would be wise to (re)evaluate their emergency disaster plans.  Facilities that can demonstrate modern, practical approaches to managing emergencies may earn the confidence of families more readily.

Quality Measure 1: Keeping Residents Active and Engaged

Choose Well Quality Measure 1 – Activities & Socialization:  Ensuring that residents have access to planned activities that are appropriate to the interests and capabilities of the residents.

Moving into assisted living is often seen by seniors and their families as a remedy to the social isolation experienced when living alone.  For example, by moving into a facility, mom or dad will have greater access to peers, caregiving staff and activities. However, an incorrect assumption during this well-intentioned effort is that just because mom or dad is now living among more people in a more stimulating environment, they will not still experience loneliness

Providers: Save the Date for FREE RCFE Disaster Preparedness Event

As fires ravaged the San Diego's North County in late 2017, many RCFEs were evacuated - surely a wake up call for reassessing your facility's disaster preparedness readiness.  The RCFE Disaster Preparedness Task Force is a collaborative group of RCFE administrators and providers working together to support in Disaster Preparedness, Response and Recovery. This not-for-profit organization is hosting a FREE conference in Oceanside on 23 May 2018.  So Save-The-Date and make your plans to attend.  Knowing how to improve your facility's responsiveness now, may save the lives of your residents and employees in the future.  For more information visit   Choose Well providers can become a member of this organization, and add their logo to your list of Distinctions on your Facility Profile Page.

Choose Well Scores Refreshed

Choose Well is pleased to announce Choose Well provider scores have been updated to reflect the set of enhancements approved by the County of San Diego.  Not all Choose Well provider scores were impacted by an event which would have triggered a rescore, either through an enhancement or a recent visit from CCL.   As of 2/7/2018 all scores shown on the site are current.

2018 Eldercare Directory -Check Out Choose Well Ad

The 2018 Edition of the San Diego Eldercare Directory is on the streets:  in libraries, senior and community centers, and in the offices of many providers of care and services to seniors. And the County's full-color ad featuring Choose Well is there too.  So Choose Well providers - expect Choose Well's visibility to result in more hits to the site, and now more than ever, make sure your Facility Profile is ready for all the new eyes on the site.  

To consumers reading this post, if you don't have your 2018 copy of the San Diego Eldercare Directory, know that you can pick up your free copy at most libraries or senior centers. To receive your complimentary copy of the 2018 San Diego Union-Tribune Eldercare Directory by mail, send your request to the following address:

2018 Edition of Eldercare Directory

Choose Well Open House & Recruitment

Choose Well is coming to the Oceanside Public Library - Mission Branch, Community Room, on Wedneday 11 October 2017.  If you are interesting in learning more about participating in the free County of San Diego program designed especially for assisted living providers - Choose Well - please join us Wednesday 11 October 2017 from 12:15 - 2:15 pm.  We will provide an overview of the program, its requirements, the benefits to providers, and we will also be doing provider intakes - getting your facility profiled on the website. We appreciate your RSVP to our Choose Well Help Line:  (619) 795-2165.


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